13 apk Privacy Policy — Your Data, Your Rights

When you register an account on 13 apk, we collect basic personal details including your name, date of birth, email address, and mobile number so we can verify your identity and keep your account secure. We also collect your preferred payment details — such as your GCash number or bank account information — solely for the purpose of processing PHP deposits and withdrawals through local Philippine payment channels. During normal use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform stability and detect unusual behaviour. If you contact our support team, we retain records of that communication to help resolve your query and improve our service quality over time. We do not collect sensitive personal information such as government ID numbers unless it is specifically required to complete a mandatory identity verification step before your first withdrawal. All information collected is limited to what is genuinely necessary for the operation of the platform and the protection of your account. We do not collect data from minors, and any account found to belong to a person under 21 years of age will be closed immediately in line with our age verification policy.

The personal data you provide is used primarily to operate and maintain your 13 apk account, process your PHP transactions, and deliver the sports betting, slots, and live casino experience you signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and we will never use these channels to send unsolicited promotional messages without your consent. Your technical and session data helps our team identify and fix platform issues quickly, ensuring a smooth mobile experience for all Filipino players on the platform. We may use aggregated, anonymised data to understand how players interact with different sections of the platform, which helps us improve navigation, game selection, and payment flows over time. In cases where we are legally required to share information — for example, in response to a valid request from a Philippine regulatory authority — we will comply with that obligation while notifying you where permitted by law. We do not use your personal data to make automated decisions that significantly affect your account without human review. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by applicable Philippine law.

13 apk does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every Filipino player on the platform. We work with a limited number of trusted service providers — including local Philippine payment processors and identity verification partners — who are given access only to the specific data they need to perform their function, and who are contractually bound to handle that data securely. All third-party partners we engage with are required to maintain data protection standards consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act 10173). We do not share your data with advertising networks, data brokers, or social media platforms. If 13 apk undergoes a business restructuring or ownership change in the future, your data may be transferred as part of that process, but you will be notified in advance and your rights under this policy will continue to apply. We may disclose your information to law enforcement or regulatory bodies if required to do so by a valid legal order, and we will always seek to limit such disclosure to the minimum necessary. Your trust is the foundation of our relationship with you, and we treat data sharing decisions with the seriousness they deserve.

We use industry-standard security measures to protect your personal data, including encrypted data transmission (HTTPS/TLS) for all communications between your device and our platform, and secure storage practices for data held on our servers. Access to personal data within our organisation is restricted on a strict need-to-know basis — only team members who require access to perform their specific role are permitted to view player information. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities before they can be exploited. Your account is protected by password authentication, and we strongly encourage all Filipino players to use a unique, strong password and to avoid sharing their login credentials with anyone. In the event of a data breach that poses a risk to your rights or interests, we will notify you and the relevant Philippine data protection authority within the timeframes required by law. While no online platform can guarantee absolute security against all possible threats, we invest continuously in our security infrastructure to minimise risk. If you ever suspect that your account has been accessed without your authorisation, please contact our support team immediately using the email address listed in the footer of this page.

Under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding the personal data we hold about you, and 13 apk is committed to honouring those rights in full. You have the right to access a copy of the personal data we hold about you at any time by submitting a written request to our support team at the email address shown in the footer. You have the right to request correction of any inaccurate or incomplete personal data we hold, and we will process such requests promptly. You also have the right to request deletion of your personal data in circumstances where we no longer have a lawful basis to retain it — for example, if you close your account and there are no outstanding legal or regulatory obligations requiring us to keep your records. You have the right to object to certain types of data processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We will respond to all data rights requests within the timeframes prescribed by applicable Philippine law, and we will never penalise you for exercising your rights.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and financial record-keeping obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum period required by applicable gaming and anti-money laundering regulations, after which they are securely deleted or anonymised. If you request account closure, we will begin the process of removing your personal data from our active systems, though some records may need to be retained for a defined period to satisfy legal obligations. Data that is no longer required for any lawful purpose is disposed of securely using methods that prevent unauthorised recovery or reconstruction. We do not retain personal data in identifiable form beyond what is strictly necessary, and we review our retention schedules regularly to ensure they remain appropriate. If you have questions about how long specific types of data are retained, you are welcome to contact our support team for clarification. Our goal is to hold your data for the shortest time necessary while still meeting our obligations to you and to the relevant Philippine authorities.

13 apk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law, and any updates will be published on this page with a revised effective date. We encourage all Filipino players to review this page periodically so they remain informed about how their personal data is being handled. Where a change is material — meaning it significantly affects your rights or how we use your data — we will make reasonable efforts to notify you through your registered contact details before the change takes effect. Continued use of the platform after an updated policy is posted constitutes your acknowledgement of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by contacting our support team. This policy is governed by and construed in accordance with the laws of the Philippines, including the Data Privacy Act of 2012 and its implementing rules and regulations. For any privacy-related enquiries, please reach us at the support email address listed in the footer of this page.